Showing posts with label Service. Show all posts
Showing posts with label Service. Show all posts

Saturday, December 10, 2011

United Parcel Service (UPS) - The Big Brown Machine

The big brown machine, as the United Parcel Service is colloquially known, began its services in 1907 as American Messenger Company. Today, the ubiquitous brown package cars deliver over 15 million packages every day in more than 200 countries across the world. After an illustrious history spanning nearly a hundred years, the transportation company went public in the later part of 1999 to become one of the largest high profile US IPOs of all time. The offering by the Atlanta based company literally took the market by storm at the time of its announcement.

The company initially planned to float about 10% of the shares priced between $36 and $42 per share. Contrary to other major IPOs of its time, the market speculation about this IPO was both positive and negative. The offering was a hit among small investors who saw this as a chance to get a chunk of the blue chip stocks. Moreover, the company had a reputation to boast about. In 1998, the company had made $1.7 billion in profits. Compared to its famous counterparts such as Federal Express Corp. (FedEx) and United States Postal Service (U.S.P.S.), it had achieved a higher return on equity (24%) in 1998. The company had also outperformed its competitors in the newly emerging e-commerce segment. However, there were concerns about the additional costs such as the cost of including more trucks and drivers. Additionally, the dependence on the fluctuating fuel prices and the not-so-pleasant labor relations added to the concerns of the public. The company had been forced to shutdown in 1997 due to a strike by Teamsters.

The company filed a prospectus with SEC in July, 1999 and divided the stakes into two types of shares. The Class A shares, which constituted for 10 votes per share, were distributed among the owners whereas the Class B shares, with a single vote per share, were included in the offering. Morgan Stanley was chosen to be the investment banker with Goldman Sachs and Merrill Lynch acting as co-managers. In October 1999, UPS announced that it would be offering 109.4 million shares (10%) priced between $36 and $42 per share. The increasing popularity among institutional investors caused the investment banking syndicate to hike the offering price to $50 per share. This hike in the stock price reached the peak on the trading day when it was sold at $70. At the end of the trading day, the shares closed at $67.25 taking the company's market value to a staggering $80.9 billion.

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The Benefits of Using a Courier Service

When you own a small business, your list of responsibilities can seem endless. From maintaining an inventory of supplies to marketing, you've got better things to do than stand in line at the post office or wait for important packages to ship. Whether you need to transport essential business documents or delicate goods, courier services have a bevy of benefits over the postal system and other traditional methods of shipment.

Speed
There are days when you don't have the time for a trip to the post office or the UPS store. Although most delivery services offer options for expedited shipping, local couriers offer same-day delivery. This can be particularly important when you are setting up your business, as time is of the essence when it comes to returning signed legal documents. A courier can be especially convenient when it comes to sending sample products to important clients, as well. Rather than waiting days to receive a package, you can discuss design options with a client first thing in the morning and have them looking at samples and mockups that afternoon! With traditional shipping services, it can be difficult to know where your packages actually are. When you employ couriers, you'll never have to wonder if your package is sitting on a warehouse floor somewhere--your important mail goes from your hands straight to its destination.

Reliability
Unlike national services such as USPS or FedEx, most courier services have a small base of customers they regularly serve, resulting in more personal delivery service. Most large delivery services have absolutely no connection to the customers they serve. A local courier handles the delivery of documents and packages from start to finish, so there is personal accountability for the safe delivery of materials. With a courier, you'll never have to worry about your package being lost or damaged in delivery.

Affordability
If you need something to ship quickly, or you are shipping materials of a sensitive nature, most traditional shipping methods require additional fees for expedited services or additional package insurance. When you enlist a delivery courier, you can typically avoid package regulations and mounting fees. Most courier services utilize per-mile or flat-rate payment options, in order to keep prices low.

As a business owner, you need a way to transport documents, correspondence, and goods. Rather than spending time and risking the integrity of your shipments with a large, impersonal company or spending thousands of dollars establishing and staffing an in-house shipping service, give your local courier service a call.

Maria Allen is an Internet marketer for Prospect Genius, a leader in online local advertising.


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Thursday, December 8, 2011

How to Set Up Service Dependencies

When booting the Windows operating system, your computer automatically starts a series of services. While modern computers can do so efficiently, older computers may take a long time to boot due to the number of services that have to be launched. A s...



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